Because we strive to get your order shipped as quickly as possible, we cannot change or cancel an order once it has been shipped.

Some spare parts are available to order, or may be replaced under warranty. please contact us to discuss your needs.

Repairs and servicing are available - please contact us to discuss your needs.

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.

We will email your tracking information as soon as your order has shipped. usually you will receive the tracking number one day after we have shipped your order.

The delivery time is based on the shipping option that you have chosen. once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. we are not responsible for delays caused by the customs department in your country.

Free shipping can be applied to orders that meet the minimum amount required, excluding discounted, and sale. your order will be shipped using economy shipping.

If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. please provide your order number as well as the reason for your return. our customer service team will review the return request and will send further instructions if the return is approved.

for a list of final sale items, please see our returns policy. all returns must be in original condition with packaging intact.

All return shipping fees and other miscellaneous fees are the responsibility of the customer.

You can enter the promo code during checkout at any time.
You can find the code box on the left hand side on the homepage if you follow us.
*Please note that only one promotion or discount code can be applied.

Only one code can be used per order at this time.

*If your promo code is not working, please try clearing your browser cache or try using a different web browser. if the code is still not working, please contact us via goofish@goofishrod.com. we will do our best to assist you at that time!

Thank you for your interest in sponsorship and desire to support the Goofish® brand. please contact us at goofish@goofishrod.com if you would like get sponsorship.we wish you well with your fishing endeavors and appreciate your brand loyalty.

If you are interested in becoming a dealer or retailer of our products and are located in the americas (south, north, or central america), contact us at goofish@goofishrod.com with the following information:

Name & brief description of the business

Contact name, phone number, e-mail & address (including country)

Type of business

Retailer (physical building)

E-commerce (internet store)

Both retailer & e-commerce

Do you have someone at your company that is english speaking?

Length of time as an operational business

Expected annual sales

Percentage of annual sales that are currently fishing tackle

A listing of fishing tackle brands currently sold by your business