GOOFISH® Shipping, Returns & Delivery Times

Find information about how GOOFISH orders are packed, the shipping estimates listed on this page, and return conditions. For questions about a particular order, email goofish@goofishrod.com.

How We Pack Your Order

• Fishing rods are usually packed in sturdy cardboard tubes with bubble wrap inside to protect the rod.
• Other items are packed in standard cartons. Some small kits use bubble packaging and cartons.

Dispatch and Delivery Estimates

• Orders are dispatched within three days of ordering.
• Estimated delivery is approximately five to seven working days, depending on the destination and shipping method. Working days exclude weekends and holidays.
• We choose an express shipping method according to your location. Listed carriers for long fishing rods include UPS, FedEx, and SF Express.

If you have a preferred carrier or a time-sensitive request, contact us before ordering to discuss the available options. These delivery times are estimates, not guaranteed arrival dates.

Returns

Please contact us at goofish@goofishrod.com before returning an item.

• If a quality problem has occurred within 30 days after receiving your order, kindly note,Not the damage caused by manpower.then you can return back that products to us, but have to pay shipping cost by yourselft. then we will arrange new ones for you.
• If any tariff is generated during the return process, we do not accept it.
• If it is a non quality issue, for example, after receiving the product, you find that you have purchased the wrong model, color, style, etc. and want to return it, you need to fully bear all the costs of the return, including customs duties, etc.
  And, we need to ensure that there are no signs of use, no damage, and no impact on secondary sales after receiving your return before we can process a refund for you.
  If you make a purchase, it means you accept it by default. Please be informed!

Contact GOOFISH

Email goofish@goofishrod.com. Include your order number if you have already ordered. For a delivery enquiry before purchasing, include the product model, quantity, and destination country and postal code.