GOOFISH® support
GOOFISH® Customs & Import Enquiries
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Have a question about an international GOOFISH order or a customs notice? Email goofish@goofishrod.com with the details below so our team can review your enquiry.
Before You Order
Tell us the product models, quantities, and delivery country and postal code. Ask us to clarify the shipping quotation and any tax information shown for your proposed order before paying.
For destination-specific import requirements, duty rates, or clearance procedures, consult the destination's customs authority or a qualified customs adviser. This page does not provide country-specific rates or guarantee tax-free clearance.
If You Receive a Customs or Carrier Notice
Include your order number, tracking number, destination country, and the wording of the notice when you contact us. You may share a copy with unrelated personal or payment details removed. Do not send passwords, verification codes, or full payment card details.
Existing Customs Responsibility Statement
However, on the off chance that your shipment is withheld by Customs, It's always buyer's responsibilities to clear customs and pay the relevant custom duties.
Contact GOOFISH
Email goofish@goofishrod.com for help with your order enquiry.